You can access your email account via your web browser by visiting http://mail.yourdomain.com. If your site has just been added, it is possible that this address will not resolve. Alternatively, you can use http://mail.memphisresearch.ca.

Your domain email accounts can be setup in any client email program, in addition to you being able to check your email using webmail. To setup an email account in Microsoft Outlook, perform the following steps:

• Open Outlook then select Tools > Email Accounts from the main menu.
• Select Add New Email Account, then click Next.
• Select POP3 as the incoming mail server type.
• Fill in the required information including your name, email address, and password.
• The Incoming Server can be specified as mail.yourdomain.com.
• You have 2 options for your SMTP server. The first, and most recommended, is that you use your existing service provider's SMTP server. For Telus customers, this is 'smtp.telus.net'. For Shaw customers this is 'shawmail', or 'shawmail.ed.shawcable.net' (click here for Shaw server info). Otherwise, your SMTP server can be specified as mail.yourdomain.com. When using this setting, your username is your full email address, and SMTP Authentication must be enabled. This setting is usually found by clicking the 'More Settings' button, or can be found in another tab. When enabled, ensure that authentication uses your incoming mail settings. Again, it is most recommended that you use your service provider's SMTP server. Typically this will not require SMTP authentication.
• IF YOU EXPERIENCE DIFFICULTY SENDING EMAIL this is likely because you didn't specify the correct user name and password, or you are using 'mail.yourdomain.com' as your SMTP server and your service provider has blocked the SMTP port. See the previous step's details for configuration information.

Individual users can change their own email account password by visiting http://mail.yourdomain.com. Site administrators can manage email accounts and passwords via the QMail admin link found at http://mail.yourdomain.com.

Site administrators can manage email accounts via the QMail admin link found at http://mail.yourdomain.com, using 'postmaster' as the user name along with the password provided to you.

A 'catch all' account is one that will receive undeliverable mail. For instance, if your domain receives an email for a user that does not exist, the mail will be directed to the account set to 'catch all'.

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